FREQUENTLY ASKED QUESTIONS
GENERAL
The LA Auto Show will be operated in full accordance with all safety protocols required by the LA County Department of Health and City of Los Angeles. For complete details click here.
Vehicles are expected to be open similar to previous years. Some do and some don’t - it is up to the automaker. All of the 10 different test drive and ride areas feature in-vehicle experiences.
For safety and security reasons, the following items are not allowed at this year’s Los Angeles Auto Show. See a complete list here.
- Bags larger than 12″ by 15″
- Alcoholic beverages or any illegal substances
- Strollers larger than 36″ by 52″, wagons, rolling suitcases
- Wheeled devices with less than three wheels that cannot maintain stability when stopped, including but not limited to Segways, hoverboards and scooters. This does not include motorized wheelchairs.
- Camera tripods
- Animals, excluding approved service animals
- Glass containers
More information will be available soon.
Hundreds of brand new makes and models will be at this year’s LA Auto Show – including concept vehicles and vehicles making their global and North American debuts. Click here for a complete list of participating automakers.
Weekdays and early mornings are the least crowded.
View all parking information here: https://laautoshow.com/parking-and-directions/. We recommend taking public transit, including the Metro Line to Pico Station.
There are two main entrances: the main entrance to South Hall can be found at the corner of Pico Blvd and Figueroa St, West Hall’s entrance is off Gilbert Lindsay Plaza, adjacent to Staples Center. You can enter the LA Auto Show at these locations, or at entrances located in Los Angeles Convention Center parking lots.
Yes, but make sure you get your hand stamped before leaving. Hand stamps are only valid for re-entry to the show on the same day.
No, smoking or vaping of any kind is not permitted inside the Convention Center.
Yes. However, tripods and other camera equipment that rests on the ground are not allowed.
Please refer to our Bag Policy for more information.
No, we do not allow pets. Certified service animals will be allowed to accompany their owners.
No, we do not allow wagons on the show floor. Strollers are allowed, and are available for rent from ABC Mobility in South and West Hall Atriums.
Factory-sealed bottled water may be brought in by guests, with a limit of two bottles per person.
All other food and beverage must be purchased at LA Convention Center Food and Beverage locations.
Hotdogs, hamburgers, nachos, Grab and Go snacks and assorted beverages, including beer, wine and specialty drinks are available for purchase. LA Convention Center also features organic Groundworks Coffee.
Friday, Saturday and Sunday a variety of LA-based food trucks will have food available for purchase.
Plenty of restaurants are also accessible via LA Live next door to the LA Convention Center. Visit the L.A. LIVE dining page to learn more.
Yes. There are many places to eat in and around the Convention Center.
- Compass Café/South Hall: salads, pizzas, hot and cold entrees and a full bar
- Galaxy Café/West Hall: sandwiches and salads
- Tradewinds Cafe/Kentia Hall: hamburgers, sandwiches, hot and cold sides
In addition to your options onsite at the Convention Center, there are several exciting restaurants conveniently located at L.A. LIVE (across the street from the STAPLES Center).
Yes! Show your 2021 LA Auto Show ticket and receive 10% off your food order at Philippe’s Nov. 19, 2021 through Nov. 30, 2021. Excludes alcohol, apparel and accessories. Restrictions apply.
While you cannot purchase cars at the Show, you can shop: i.e. look, sit inside the cars, and speak with auto manufacturer representatives, who can connect you with a local dealer. You can purchase certain manufacturer merchandise from their exhibits, as well as aftermarket accessories and other auto-related products for sale in "The Garage".
Yes we will have wheelchairs and strollers available for rent for 5 hours, and kids strollers for sale. Rental pick-up is located next to the Merch Store in the West Atrium.
Kids cart $15 rental
Kids strollers (portable umbrella strollers) $25 for sale
Electric Scooters $50 rental
Manual Wheelchair $25 rental
No, firearms are not allowed at the Los Angeles Auto Show, even for off-duty officers.
Enjoy ten different test drive and ride areas across the LA Convention Center! Visit Test Drives to see the line-up!
TICKETS
The LA Auto Show will be open to the public from November 19-28, 2021.
Friday, Nov 19: 9AM to 10PM
Saturday, Nov 20: 9AM to 10PM
Sunday, Nov 21: 9AM to 9PM
Monday, Nov 22: 9AM to 9PM
Tuesday, Nov 23: 9AM to 9PM
Wednesday, Nov 24: 9AM to 9PM
Thursday, Nov 25: 8AM to 4PM
Friday, Nov 26: 9AM to 10PM
Saturday, Nov 27: 9AM to 10PM
Sunday, Nov 28: 9AM to 7PM
Tickets to the 2021 LA Auto Show are on sale now. We highly recommend buying in advance online! No onsite cash sales will be available. Onsite tickets will be sold via kiosk so avoid the lines and purchase your tickets online for an easy, hassle free entrance into the show!
Ticket information can be found HERE. Save time by purchasing your tickets online in advance instead of via onsite ticketing kiosks at the show!
Thanks for your service, and yes! There are two ways to save this year and both need to be purchased in advance online. We have a special Military Monday ticket that saves you up to 25% on tickets if you choose to attend on Monday November 22 and can be purchased here; OR you can use a Military promo code for an Any Day Ticket or Early Entry Weekend Ticket and save $2 per ticket. Promo codes that can be used are ARMY, NAVY, MARINE, AIRFORCE, COASTGUARD and SPACEFORCE. Please bring a valid military or veteran ID when you come to the show.
Thanks for your commitment to your community! There are two ways to save this year and both need to be purchased in advance online. We have a special First Responder Tuesday ticket that saves you up to 25% on tickets if you choose to attend on Tuesday November 23 and can be purchased here; OR you can use a First Responder promo code for an Any Day Ticket or Early Entry Weekend Ticket and save $2 per ticket. Promo codes that can be used are FIREFIGHTER, LAWENFORCEMENT, EMS, HEALTHCARE. Please bring a valid ID or certification when you come to the show.
Tickets can be purchased online in advance with a credit card. Ticketing kiosks will also be available onsite and only accept major credit cards. No cash sales onsite so we highly recommend to save yourself the time and purchase online in advance.
Tickets can be purchased via a mobile device and you may choose mobile entry when purchasing your tickets to enter using Google/Apple wallet.
General Admission Tickets generally do not sell out and are available online and onsite via ticketing kiosks. We highly recommend buying your tickets online to save time to avoid potential kiosk lines.
Early Entry and Guided Tours will sell out and are only available online, so buy them as soon as possible!
Yes, our "Any Day" ticket is your best option for anyone needing flexibility. "Any Day" tickets allows guests to visit the show on any ONE day of their choosing.
All purchases made directly thru LA Auto Show are final and non-refundable. If the 2021 LA Auto Show is cancelled due to a government order or declaration of Public Health Emergency by the State or County due to COVID-19, you are entitled to a refund of the amount paid to LA Auto Show within 60 days of that cancellation. If the event is canceled, you do not need to do anything to obtain your refund; we will issue a refund to the original method of payment used at time of purchase. If you have purchased tickets and have tested positive for COVID and are following isolation guidelines during the 2021 LA Auto Show, you may also be eligible for a refund. You will be required to provide a copy of your positive test result. Please reach out to [email protected] for additional information required to initiate a positive test result refund request. All requests must be received by Sunday, November 28 at 12pm PST. If you purchased your tickets through a 3rd party program, you must contact them to request a refund.
After you purchase your tickets online, you will receive a confirmation email with the details of your order as well as a link to view your PDF or mobile ticket. Please save this email for reference prior to arriving at the show.
Early entry tickets are available for specific weekend entry. Guided tours with an automotive expert are available on Saturday or Sunday only and subject to sell out quickly. Early entry and VIP guided tours are available now and can be purchased on our ticketing page.
Group tickets are available for groups of 20 or more. EMAIL US HERE for more information and group sales.
If you have questions about your ticket order, please email us at [email protected] and someone will get back to you as soon as possible.
AUTOMOBILITY LA
The Los Angeles Auto Show's AutoMobility LA is the new auto industry’s first true trade show. The event includes global vehicle debuts, product reveals and press conferences. AutoMobility LA also features an auto-tech focused expo floor, with groundbreaking technologies and the companies that create them. Registration is now open and you can join us November 17-18, 2021.
For more information regarding AutoMobility LA, please email show management.
Online registration for AutoMobility LA 2021 is now open. Dates, times, and location information are available at AutoMobilityLA.com.
Attendees will use their registration confirmation for entry into the Los Angeles Convention Center.
All registered guests will need to go thru Health Verification to receive credentials for AutoMobility LA. Full protocols can be found here.
All early entrance requests must be addressed with show management. All properly credentialed working exhibitors will have all-hours access to their booths. Exhibit Hours and the AutoMobility LA schedule can be found here.
No person under 18 will be admitted.
The ability to use the show floor as a location to either broadcast live or taped is reviewed on a case-by-case basis. Please email the show to discuss specific needs.
There is only one type of pass for this year's Automobility LA. Registration provides attendees access to the entire event. Attendees will use their registration confirmation for entry into the Los Angeles Convention Center.
Working print, broadcast or web journalists will qualify for media credentials. To apply, please click here.
Yes. We welcome dealer principals and dealership general managers, public relations and advertising agencies, automobile designers, and individuals in the automotive industry. Additionally, professionals in the technology sector can also apply including but not limited to developers, startups, and investors. All applications will be reviewed by show management and are subject to verification by the exhibitor being represented. Registration is now open
No, your credential is non-transferable. However, we encourage you to invite your coworker to register for AutoMobility LA here, beginning summer 2021.
You can get a duplicate printed on-site at any registration desk. Please see the previous FAQ regarding registration locations and hours for more information.
Click here to begin your online registration process and if you are new user the site will guide you through registration.
Email customer service at [email protected] if you have forgotten your Member ID.
Individuals who attended AutoMobility LA the previous year will receive Member ID numbers. If you did not attend the show last year, then you will need to register again. If you are experiencing difficulty locating or using your Member ID number, please contact Experient Registration customer support.
You can use your credential during AutoMobility LA hours only, November 17-18, 2021. Credentials are not valid during public show days.
Credentials for individual registrants will not be mailed out in advance, and must be picked up on site at the LA Convention Center (please see previous FAQs regarding locations and hours of AutoMobility LA registration desks). If you are a part of a manufacturer or exhibitor group, please contact your group manager for specific details regarding your AutoMobility LA credentials.
Each design studio and manufacturer has identified an individual responsible for credentialing all employees. Please check internally with your company. If you do not know who to contact, please contact registration support for the name of your internal contact.
Please email AutoMobility LA & LA Auto Show management with answers to the following points:
· Planned dates and times of load in AND taping (live or taped)
· Type of equipment your crew plans to bring
· Special shots/interviews requested
· Anticipated airdate
· Anticipated viewership details of your show
· Any other production-related needs
There is no longer a Preview Party or charity event night.
Please contact registration support with your previous registration information.
You can retrieve your Member ID number online, using the “Forgot your password” feature. You must enter the email address we have on file.
Press credentials are not valid for public days. However, working journalists who need to access the show for a story can contact show management for further assistance.
