FREQUENTLY ASKED QUESTIONS
TICKETS
Friday, December 1: 9:00 AM To 10:00 PM
Saturday, December 2: 9:00 AM To 10:00 PM
Sunday, December 3: 9:00 AM To 9:00 PM
Monday, December 4: 9:00 AM To 9:00 PM
Tuesday, December 5: 9:00 AM To 9:00 PM
Wednesday, December 6: 9:00 AM To 9:00 PM
Thursday, December 7: 9:00 AM To 10:00 PM
Friday, December 8: 9:00 AM To 10:00 PM
Saturday, December 9: 9:00 AM To 10:00 PM
Sunday, December 10: 8:00 AM To 7:00 PM
Note: VIP guided tours are available for purchase, online only, for either Saturdays or Sundays starting at 7:45AM. Early Entry tickets are also available for purchase online only and allow access two hours before the doors open to the general public on Fridays, Saturdays or Sundays.
Tickets to the 2017 LA Auto Show can be purchased online or at the LA Convention Center box office December 1-10. We highly recommend purchasing your tickets online to avoid potential box office lines and to enter easily with your mobile device. Early Entry and VIP Guided Tour tickets can only be purchased online.
Unfortunately, the LA Convention Center was unable to honor our long-standing dates this year and in 2018 due to other business. The 110th LA Auto Show is open December 1-10, 2017 and we look forward to putting on a fantastic show for all of our attendees.
At onsite ticket booths, cash and major credit cards are accepted. When purchasing tickets online, only major credit cards are accepted.
Tickets can be purchased via a mobile device by clicking here. You may choose mobile entry when purchasing your tickets to enter using Google/Apple wallet.
No. Tickets are available online and at the Los Angeles Convention Center box offices (Dec 1-10 only). We highly recommend buying your tickets online to avoid potential box office lines and to enter easily with your mobile device.
Tickets are now available online at www.laautoshow.com/tickets and onsite during show hours. Save time by purchasing your tickets online instead of at the box office.
General admission tickets for adults are $12 for Monday through Thursday, and $15 for any one
day December 1-10. Senior tickets for ages 65+ are $10. Children’s tickets for ages 6-12 are $5 (kids under 6 are free when accompanied by a paying adult). Early Entry tickets and VIP guided tours are also available for purchase (online only) at our ticketing page.
No, all purchases are final and non-refundable.
After you purchase your tickets online, you will receive a confirmation email with the details of your order as well as a link to view your PDF or mobile ticket. Please save this email for reference prior to arriving at the show.
Early entry tickets are available for Friday, Saturday or Sunday entry (7AM entry on Dec 1, 2, 3, 8, 9 and 6AM on Dec 10). VIP guided tours with an automotive expert are available on Saturday or Sunday only and subject to sell out quickly. Visit our ticket page for more information.
Please visit the groups section of our tickets page for more information. Group tickets are available for groups of 20+
Yes, you are able to purchase tickets online for friends and family and transfer them electronically. After you complete your order online, you will receive a link to view your tickets where you can forward to a friend via e-mail or mobile device. When viewing your mobile ticket, click the "info" icon and then click "Share Pass" (Apple iPhone example below).
If you have questions about your ticket order, please visit Eventbrite's customer service page for help. If you have general questions about tickets or group ticket packages (and have not purchased yet) please email us at [email protected] and someone will get back to you as soon as possible.
GENERAL
For safety and security reasons, the following items are not allowed at this year’s Los Angeles Auto Show. See a complete list here.
- Bags larger than 12″ by 15″
- Alcoholic beverages or any illegal substances
- Strollers larger than 36″ by 52″, wagons, rolling suitcases
- Wheeled devices with less than three wheels that cannot maintain stability when stopped, including but not limited to Segways, hoverboards and scooters. This does not include motorized wheelchairs.
- Camera tripods
- Animals, excluding approved service animals
- Glass containers
All lost items should be turned in to Empyrean Supervisors in room 502AB. Pick up for lost items must be accompanied by a valid I.D. Lost items will be kept until the end of the show on Sunday 12/10; after that time all items will be turned over to the LA Convention Center Guest Services office in South Hall Atrium.
More than 1,000 brand new 2018 and 2019 makes and models will be at this year’s LA Auto Show – including vehicles making their global and North American debuts. Please visit our vehicles page for more information.
Weekdays and early mornings are the least crowded.
View all parking information here: https://laautoshow.com/parking-and-directions/.
The main entrance to South Hall can be found at the corner of Pico Blvd and Figueroa St, West Hall’s entrance is off Gilbert Lindsay Plaza, adjacent to Staples Center. You can enter the LA Auto Show at these locations, or at entrances located in Los Angeles Convention Center parking lots.
Yes, but make sure you get your hand stamped before leaving. Hand stamps are only valid for re-entry to the show on the same day.
Yes. However, tripods are not allowed.
Please refer to our Bag Policy for more information.
No, we do not allow pets. Service animals will be allowed to accompany their owners.
No, we do not allow wagons on the show floor. Strollers are allowed, and are available for rent from ABC Mobility in South and West Hall Atriums.
No, all food and beverage must be purchased at LA Convention Center Food and Beverage locations.
Hotdogs, hamburgers, nachos, Grab and Go snacks and assorted beverages, including beer, wine and specialty drinks are available for purchase.
LA Convention Center also features organic Groundworks Coffee.
Saturday and Sunday a variety of LA-based food trucks will have food available for purchase.
Yes. There are many places to eat in and around the Convention Center.
- Compass Café/South Hall: Shanghai Express Asian Grill, salads, pizzas, hot and cold entrees and a full bar
- Galaxy Café/West Hall: sandwiches, salads, Shanghai Express Asian Grill, Cucina Rosso, and Pizza Gourmet Grill
- Tradewinds Cafe/Kentia Hall: hamburgers, sandwiches, hot and cold sides
In addition to your options onsite at the Convention Center, there are several exciting restaurants conveniently located at LA Live (across the street from the STAPLES Center).
The LA Auto Show will be open to the public December 1-10, 2017 this year. The 2018 LA Auto Show will be open to the public November 30 - December 9, 2018. AutoMobility LA, the trade show for the new automotive industry, will take place from November 26-29, 2018.
While you cannot purchase cars at the Show, you can shop: i.e. look, sit inside the cars, and speak with auto manufacturer representatives, who can connect you with a local dealer. You can purchase certain manufacturer merchandise from their exhibits, as well as aftermarket accessories and other auto-related products for sale in "The Garage".
Yes. At both West Hall and South Hall lobbies ABC Mobility rents strollers and wheelchairs (electric and manual). The cost for strollers is $10 for the entire day, non-powered wheelchairs $15 per day and electric scooters $15 hourly, with a two-hour minimum. A photo I.D. is required with payment at time of rental.
No, firearms are not allowed at the Los Angeles Auto Show, even for off-duty officers.
AUTOMOBILITY LA
The Los Angeles Auto Show Press & Trade Days and Connected Car Expo have MERGED to form AutoMobility LA, the new auto industry’s first true trade show. The four-day event includes the global vehicle debuts and reveals you’ve come to expect, along with an award-winning conference exploring the future of connected vehicle technologies, autonomous tech, and more. AutoMobility LA also features an auto-tech focused expo floor, with groundbreaking technologies and the companies that create them. Register now and join us November 27-30, 2017.
Registration for AutoMobility LA 2017 will be available onsite at the following times and locations:
Sunday, November 26
– 12:00 pm – 5:00 pm at LA Convention Center Room 502 A
Monday, November 27
– 8:00 am – 7:00 pm at LA Convention Center Room 515 AB (Media Center)
– 9:00 am – 7:00 pm at LA Convention Center Room 502 A
– 7:00 am – 8:00 pm at LA Convention Center West Hall Entrance
Tuesday, November 28
– 6:00 am – 6:00 pm at LA Convention Center Room 515 AB (Media Center)
– 6:00 am – 6:00 pm at LA Convention Center Room 502 A
– 6:00 am – 8:00 pm at LA Convention Center West Hall Entrance
Wednesday, November 29
– 6:00 am – 6:00 pm at LA Convention Center Room 515 AB (Media Center)
– 6:00 am – 6:00 pm at LA Convention Center Room 502 A
– 6:00 am – 6:00 pm at LA Convention Center West Hall Entrance
– 6:00 am – 5:00 pm at LA Convention Center South Hall Entrance
Thursday, November 30
– 7:00 am – 5:00 pm at LA Convention Center Room 515 AB (Media Center)
– 7:00 am – 3:00 pm at LA Convention Center Room 502 A
– 7:00 am – 1:00 pm at LA Convention Center West Hall Entrance
– 7:00 am – 1:00 pm at LA Convention Center South Hall Entrance
To enter the show floor, you will be required to present your credentials along with additional identification (a valid driver’s license or passport) for validation. A wristband will be given for each validation.
We are not requiring attendees to wear wristbands at AutoMobility LA this year. Attendees will instead receive a designated ribbon.
All early entrance requests must be addressed with the show’s PR agency, JMPR Public Relations. All properly credentialed working exhibitors will have all-hours access to their booths.
No person under 18 will be admitted. No guests will be admitted without an AutoMobility Standard or All-Access pass. Passes are available for purchase on our registration page.
The ability to use the show floor as a location to either broadcast live or taped is reviewed on a case-by-case basis. Please email the show’s PR agency JMPR Public Relations to discuss specific needs.
Working print, broadcast or web journalists will qualify for media credentials. To apply, please click here.
Yes. We welcome dealer principals and dealership general managers, public relations and advertising agencies, automobile designers, and individuals in the automotive industry. Additionally, professionals in the technology sector can also apply; including but not limited to developers, startups, and investors. All applications will be reviewed by show management and are subject to verification by the exhibitor being represented. To register, please click here.
No, your credential is non-transferable. However, we encourage you to invite your coworker to register for AutoMobility LA here.
You can get a duplicate printed on-site at any registration desk. Please see the previous FAQ regarding registration locations and hours for more information.
Please click here to begin the online registration process without a Member ID number.
Your Member ID number will be emailed to you when registration opens in early July. If you have not received this email or are experiencing any other issues with your Member ID number, please contact Experient Registration support.
Individuals who have attended either LA Auto Show Press & Trade Days or Connected Car Expo in the past have received Member ID numbers. If you are experiencing difficulty locating or using your Member ID number, please contact Experient Registration customer support.
You can use your credential during AutoMobility LA hours only, November 14-18. Credentials are not valid during public show days.
Credentials for individual registrants will not be mailed out in advance, and must be picked up on site at the LA Convention Center (please see previous FAQs regarding locations and hours of AutoMobility LA registration desks). If you are a part of a manufacturer or exhibitor group, please contact your group manager for specific details regarding your AutoMobility LA credentials.
Each design studio and manufacturer has identified an individual responsible for credentialing all employees. Please check internally with your company. If you do not know who to contact, please contact Experient Registration support for the name of your internal contact.
Please email AutoMobility LA & LA Auto Show’s PR agency JMPR Public Relations with answers to the following points:
· Planned dates and times of load in AND taping (live or taped)
· Type of equipment your crew plans to bring
· Special shots/interviews requested
· Anticipated airdate
· Anticipated viewership details of your show
· Any other production-related needs
There is no Preview Party for 2017. We are planning other events during AutoMobility LA and LA Auto Show to benefit charitable organizations, please check back soon for further information.
Please email Experient Registration support with your previous registration information.
You can retrieve your Member ID number online, using “Forgot your password?.” You must enter the email address we have on file.
Press credentials are not valid for public days. However, working journalists who need to access the show for a story can contact the show’s PR agency JMPR Public Relations for further assistance.
