FREQUENTLY ASKED QUESTIONS
TICKETS
The LA Auto Show will be open to the public from November 22 to December 1, 2019.
Show hours are available here.
Note: Guided tours are available for purchase online only. Early Entry tickets are also available for purchase online only and allow access 1 hour before the doors open to the general public on specific days. Tours and Early Entry tickets allow access to the full show floor until closing (access to Porsche exhibit may not be available during Early Entry).
Tickets to the 2019 LA Auto Show can be purchased online or at the LA Convention Center box office Nov. 22 through Dec. 1. Save time by buying online and skip potential lines at the box office! You can also enter easily with your mobile device. Early Entry and Guided Tour tickets can only be purchased online.
Adult “Any Day" tickets (for entry any one day, including Friday, Saturday or Sundays): ages 13-64 are $15 online (plus small transaction fee). Once the show begins on November 22, prices will increase to $20 online and at the box office (plus small transaction fee).
Adult “Monday - Thursday” tickets (for entry any one day between Monday - Thursday only): ages 13-64 are $12 online (plus small transaction fee). Once the show begins on November 22, prices will increase to $15 online and at the box office (plus small transaction fee).
Tickets for children and seniors are $5 and $10 respectively (plus small transaction fee).
At onsite ticket booths, cash and major credit cards are accepted. When purchasing tickets online, only major credit cards are accepted.
Tickets can be purchased via a mobile device by clicking here. You may choose mobile entry when purchasing your tickets to enter using Google/Apple wallet.
Tickets are available online and onsite during show hours. Save time and money by purchasing your tickets online instead of at the box office.
General admission tickets for adults are $12 during online presale ($15 at the box office and during showtime) for Monday through Thursday, and $15 during online presale ($20 at the box office and during showtime) for our "Any Day" ticket. Senior tickets for ages 65+ are $10. Children’s tickets for ages 6-12 are $5 (kids under 6 are free when accompanied by a paying adult). Early Entry tickets and guided tours are also available for purchase (online only) on our ticketing page.
General Admission Tickets will not sell out and are available online and at the Los Angeles Convention Center box offices. We highly recommend buying your tickets online to save time and money and to avoid potential box office lines.
Early Entry and Guided Tours will sell out and are only available online, so buy them as soon as possible!
Yes, our "Any Day" ticket is your best option for anyone needing flexibility. "Any Day" tickets allows guests to visit the show on any ONE day of their choosing. Please visit our tickets page and check our show dates/hours for more info.
No, all purchases are final and non-refundable.
After you purchase your tickets online, you will receive a confirmation email with the details of your order as well as a link to view your PDF or mobile ticket. Please save this email for reference prior to arriving at the show.
Early entry tickets are available for specific weekend entry - please check back this summer for more information. Guided tours with an automotive expert are available on Saturday or Sunday only and subject to sell out quickly. Visit our ticket page for more information. Tours and early entry tickets allow access to the full show floor until closing.
Please visit the groups section of our tickets page for more information. Group tickets are available for groups of 20 or more.
Yes, you are able to purchase tickets online for friends and family and transfer them electronically. After you complete your order online, you will receive a link to view your tickets where you can forward to a friend via e-mail or mobile device. When viewing your mobile ticket, click the "info" icon and then click "Share Pass" (Apple iPhone example below).
If you have questions about your ticket order, please visit Eventbrite's customer service page for help. If you have general questions about tickets or group ticket packages (and have not purchased yet) please email us at [email protected] and someone will get back to you as soon as possible.
GENERAL
For safety and security reasons, the following items are not allowed at this year’s Los Angeles Auto Show. See a complete list here.
- Bags larger than 12″ by 15″
- Alcoholic beverages or any illegal substances
- Strollers larger than 36″ by 52″, wagons, rolling suitcases
- Wheeled devices with less than three wheels that cannot maintain stability when stopped, including but not limited to Segways, hoverboards and scooters. This does not include motorized wheelchairs.
- Camera tripods
- Animals, excluding approved service animals
- Glass containers
All lost items should be turned in to Empyrean Supervisors in room 502AB. Pick up for lost items must be accompanied by a valid I.D. Lost items will be kept until the end of the show on the last Sunday; after that time all items will be turned over to the LA Convention Center Guest Services office in South Hall Atrium.
More than 1,000 brand new makes and models will be at this year’s LA Auto Show – including concept vehicles and vehicles making their global and North American debuts. Please visit our vehicles page for more information.
Weekdays and early mornings are the least crowded.
View all parking information here: https://laautoshow.com/parking-and-directions/. We recommend taking public transit, including the Metro Line to Pico Station.
There are two main entrances: the main entrance to South Hall can be found at the corner of Pico Blvd and Figueroa St, West Hall’s entrance is off Gilbert Lindsay Plaza, adjacent to Staples Center. You can enter the LA Auto Show at these locations, or at entrances located in Los Angeles Convention Center parking lots.
Yes, but make sure you get your hand stamped before leaving. Hand stamps are only valid for re-entry to the show on the same day.
No, smoking or vaping of any kind is not permitted inside the Convention Center.
Yes. However, tripods are not allowed.
Please refer to our Bag Policy for more information.
No, we do not allow pets. Certified service animals will be allowed to accompany their owners.
No, we do not allow wagons on the show floor. Strollers are allowed, and are available for rent from ABC Mobility in South and West Hall Atriums.
Factory-sealed bottled water may be brought in by guests, with a limit of two bottles per person.
All other food and beverage must be purchased at LA Convention Center Food and Beverage locations.
Hotdogs, hamburgers, nachos, Grab and Go snacks and assorted beverages, including beer, wine and specialty drinks are available for purchase. LA Convention Center also features organic Groundworks Coffee.
Saturday and Sunday a variety of LA-based food trucks will have food available for purchase.
Plenty of restaurants are also accessible via LA Live next door to the LA Convention Center. Visit our L.A. LIVE dining page to learn more.
Yes. There are many places to eat in and around the Convention Center.
- Compass Café/South Hall: salads, pizzas, hot and cold entrees and a full bar
- Galaxy Café/West Hall: sandwiches and salads
- Tradewinds Cafe/Kentia Hall: hamburgers, sandwiches, hot and cold sides
In addition to your options onsite at the Convention Center, there are several exciting restaurants conveniently located at L.A. LIVE (across the street from the STAPLES Center).
While you cannot purchase cars at the Show, you can shop: i.e. look, sit inside the cars, and speak with auto manufacturer representatives, who can connect you with a local dealer. You can purchase certain manufacturer merchandise from their exhibits, as well as aftermarket accessories and other auto-related products for sale in "The Garage".
Yes. At both West Hall and South Hall lobbies ABC Mobility rents strollers and wheelchairs (electric and manual).
The cost for strollers is $12 for the entire day, and non-powered wheelchairs $25 per day.
Electric scooters may be rented for $90 for an entire day, $45 for up to two hours, $65 for up to four hours. After four hours, additional hours are $15 per hour.
A 10% service fee will be added to all rentals, and photo I.D. is required with payment at time of rental.
You can reserve yours now by calling 1-818-462-8244
No, firearms are not allowed at the Los Angeles Auto Show, even for off-duty officers.
Test drives happen throughout the Los Angeles Convention Center campus from 9am to 5pm every day during the show.
AUTOMOBILITY LA
The Los Angeles Auto Show's AutoMobility LA, is the new auto industry’s first true trade show. The four-day event includes global vehicle debuts and reveals, along with an award-winning conference exploring the future of the connected vehicle, autonomous tech, and more. AutoMobility LA also features an auto-tech focused expo floor, with groundbreaking technologies and the companies that create them. Register now and join us November 18-21, 2019.
You can now register for AutoMobility LA 2019 online.
Registration for AutoMobility LA 2019 will also be available onsite. Please be sure to bring valid government issued photo ID to receive your badge. Dates, times, and location information are available at AutoMobilityLA.com.
To enter the show floor, you will be required to have your badge readily available. If you do not have a badge, please visit a registration desk and provide the appropriate credentials and additional identification to receive your badge.
We do not require attendees to wear wristbands at AutoMobility LA. Attendees will instead receive a designated ribbon as part of their registration badge and lanyard.
All early entrance requests must be addressed with the show’s PR agency, FleishmanHillard. All properly credentialed working exhibitors will have all-hours access to their booths. Vehicle exhibit halls will open for all other attendees on Wednesday, November 20 at 8:30 AM.
No person under 18 will be admitted.
The ability to use the show floor as a location to either broadcast live or taped is reviewed on a case-by-case basis. Please email the show’s PR agency Fleishman Hillard to discuss specific needs.
Guests interested in attending AutoMobility LA can register for one of three passes:
- Conference + Vehicle Debuts
- Conference Only
- Vehicle Debuts Only
Working print, broadcast or web journalists will qualify for media credentials. To apply, please click here.
Yes. We welcome dealer principals and dealership general managers, public relations and advertising agencies, automobile designers, and individuals in the automotive industry. Additionally, professionals in the technology sector can also apply including but not limited to developers, startups, and investors. All applications will be reviewed by show management and are subject to verification by the exhibitor being represented. To register, please click here.
No, your credential is non-transferable. However, we encourage you to invite your coworker to register for AutoMobility LA here.
You can get a duplicate printed on-site at any registration desk. Please see the previous FAQ regarding registration locations and hours for more information.
Please click here to begin the online registration process without a Member ID number.
Your Member ID number was emailed to you when registration opened on July 9, 2019. If you have not received this email or are experiencing any other issues with your Member ID number, please contact Experient Registration support.
Individuals who attended AutoMobility LA the previous year will receive Member ID numbers. If you did not attend the show last year, then you will need to register again. If you are experiencing difficulty locating or using your Member ID number, please contact Experient Registration customer support.
You can use your credential during AutoMobility LA hours only, November 18-21, 2019. Credentials are not valid during public show days.
Credentials for individual registrants will not be mailed out in advance, and must be picked up on site at the LA Convention Center (please see previous FAQs regarding locations and hours of AutoMobility LA registration desks). If you are a part of a manufacturer or exhibitor group, please contact your group manager for specific details regarding your AutoMobility LA credentials.
Each design studio and manufacturer has identified an individual responsible for credentialing all employees. Please check internally with your company. If you do not know who to contact, please contact Experient Registration support for the name of your internal contact.
Please email AutoMobility LA & LA Auto Show’s PR agency Fleishman Hillard with answers to the following points:
· Planned dates and times of load in AND taping (live or taped)
· Type of equipment your crew plans to bring
· Special shots/interviews requested
· Anticipated airdate
· Anticipated viewership details of your show
· Any other production-related needs
There is no longer a Preview Party or charity event night.
Please email Experient Registration support with your previous registration information.
You can retrieve your Member ID number online, using “Forgot your password?.” You must enter the email address we have on file.
Press credentials are not valid for public days. However, working journalists who need to access the show for a story can contact the show’s PR agency Fleishman Hillard for further assistance.
